The team at Happy Wallet Quality Auto Repair believes actions speak louder than words, which is why we encourage you to read through the reviews left by our customers drivers throughout Naples, Bonita Springs, Fort Myers, Marco Island, Everglades City, Ave Maria, and Lee County about their experience with their cars at our auto repair shop.
I had used the auto repair services at Happy Wallet several years ago for my now 12 going on 13 year old car when I lived in Naples, FL., and was very satisfied with their knowledge and skill in repairing my car. I decided to use the auto repair services of Happy Wallet in Naples, FL. again last week even though I now live on the east coast of Florida. My car had been leaking antifreeze and I thought-oil. I took it to a dealer for my make of car on the east coast of Florida and the technicians there said I needed some new hoses after giving my car what I thought was-and should have been-for the price I paid-a thorough inspection. And then the dealer quoted me a very high price for the work. I decided to drive my car to Naples to Happy Wallet for the auto technicians there to give my car an inspection and to do the work. Am I EVER glad I did!!! Not only did the auto technicians at Happy Wallet find that it wasn't only some of the hoses that needed to be replaced, but the entire radiator and cap. They also found that the right side front axle shaft was BROKEN(!!!) and needed to be replaced---even though to my knowledge, the steering of my car worked very normally and fine as it was. The axle shaft they showed me from my car in the shop was VERY visibly broken. I could have been in a TERRIBLE accident with my car had my front axle shaft completely broken, and the Happy Wallet technicians prevented that from happening by CARING ENOUGH TO CHECK OUT MY CAR THOROUGHLY!!! The Happy Wallet technicians ALSO found that ALL the brake pads of my car needed to be replaced and that the rear rotors on my car's rear wheels were worn to the point that they were not salvageable. The auto technicians at Happy Wallet flushed my cooling system, let my car run for awhile, degreased the engine to see if they could tell where the leaking oil was coming from, put dye in the new oil they put in my car, and told me to come back within a month for them to check out my car again to see if they could tell where the leaking oil had been coming from. Needless to say, all the repairs done to my car were not cheap, but it sure was much less expensive than the dealer on the east coast would have charged me, had they even been MOTIVATED to check out my car thoroughly as the auto technicians most certainly did at Happy Wallet. All the personnel at Happy Wallet care about you and your vehicle...from the front desk with Frank and Gloria's help, to the in shop personnel. Gloria arranged for me to have a loaner vehicle from Enterprise Rent-A-Car fairly close by the business, and I stayed overnight at a hotel I made reservations for so I could drive my car home to the east coast the next day. All went fine, and Gloria asked me to call her when I got home to be sure I had gotten home alright with the car. I certainly did. I'd give this place a 10 star rating if I could!!! And you know something else? I'm considering moving back to Naples, Florida based on my interactions with the populace there. Most Sincerely, Douglas Kroger
Doug, we are truly happy to know that you're Volvo is driving beautifully. Thank you for expressing so thoroughly how much you appreciate they way we took care of your car.
Had issues with my 2004;Jeep Wrangler and they helped take care of them. Oil was leaking and they fixed that. Breaks needed done and they did that. They even helped fix a coolant leak from a repair they didn’t even do, and they didn’t charge me, Got a ride to and from work while they worked on my Jeep. On another occasion they picked up my vehicle from my job, worked on it, then took it back to my job. Can’t say enough about their professionalism and great customer service. And their prices are reasonable! You can trust these folks. They do good work and treat you with respect. Explain everything in detail. Even have no interest payments for 6 months option. Friendly and knowledgeable staff. I was able to call, text or email to follow up on my vehicle or just ask questions. Definitely recommend them.
It's the least we could do you Armando! We understand that at times vehicles such as your Jeep Wrangler can present multiple issues in a short period of time, we help our customers to the best of our ability and my techs know that if we have to go the extra mile we will do it.
Thank you Bo!, Hope your brakes are working better than ever.
You are not a customer, you don't even live in the US. please remove you have been reported.
They informed very throughly of what needed attention in my car. The job was done sooner than I expected. Very nice and professional staff.
Hi Betty! We are thrilled to know that your GMC Terrain is working properly! nice cold AC and no more check engine light, whoohoo!
The staff and mechanics are fantastic at Happy Wallet! Always professional and informative. We always leave here very satisfied with the work, time and cost. Highly recommended!
Heather and Johnathan, thank you so much for your review! We know that as a long term customer on all your personal and work vehicles. Your years of loyalty mean the world to us.
Frank has as much integrity and and knowledge as he sound over the phone. Excellent shop, treated us out of towners in desperate need of a repair with great integrity.
We are thrilled to know that Frank was able to help you in such an amazing way. Our Mission is to provide service with integrity and honesty, we are thrilled to know that your GMC Yukon after we replaced the Fuel Pump allowed you arrived safely back to your state home.
Frank is outstanding. He listens and keeps the customers best interest in mind.
Thank you Steven, Glad to know you GMC Yukon got you home safely!
Thank you so much Steven, glad to know the tire repair on your Forf F-150 is holding!
Thorough as always with excellent service, great communication and affordable price
We really appreciate your review! Thank you so much.
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